Gateway Events UI

Gateway Events UI

The Gateway stores event information generated by the Gateway services in three locations depending on the severity:

  1. All events are logged to either the Connexion.Gateway.txt or Connexion.Gateway.Alerting.txt files.

  2. Events with a severity of Info or above are stored in the database (Trace and Debug are excluded).

  3. Error and Fatal events are logged to the Windows Application event log.

The Gateway also stores event information generated by each Remote Agent in the database, as long as it has a severity of Info or above.

You can use the Events UI to view event information for the Gateway or a specific Remote Agent.

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The Event Timestamp column displays the local date/time of the Remote Integrator event, which may be different from the Gateway Stamp which is when the record was created in the database.

If the management UI is running on the same machine as the Gateway service, you can also view the contents of the log directories by clicking the Log Folder button.

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You can also view the Gateway log file contents using the View Log Contents button.

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Events stored in the database can be queried, filtered, exported, and purged. Purging events requires specific permissions, and should be done with care.

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Events can be programmatically inspected and integrated with other enterprise stacks in the Events tab.

This same events UI is also available at the channel and device level. Launching a device viewer from the channel or device event icons will automatically set the filtering to show only the appropriate events.

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Click on the device or channel event counts to view pre-filtered events